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Willow's Treasures

Three Feathers Pewter

Retail Conditions and Terms of Sale

Pewter is a commodity and subject to market fluctuation. Prices may change without notice.

We constantly have stock on-hand. Most orders are processed and shipped within one (1) week. Many orders go out the next work day. Depending on size of order, commitments and time of year, orders may take up to 6 to 8 weeks. All orders are processed on a first come first serve basis.

Payment:

Prepayment or Pro-forma on initial orders. NET 30 with approved and established credit. We accept VISA, MASTERCARD and DISCOVER. All orders must be paid in U.S. (United States) Dollars.

There is a $25.00 fee plus any additional fees incurred by Willow's Treasures / Three Feathers Pewter

for any returned checks, declined credit card charges and improper credit card chargebacks.

Partial payments are for approved and established accounts only and must be preapproved by Willow's Treasures / Three Feathers Pewter

for each individual order. Partial payment orders must be paid in full within the NET 30 days or late fees will be enforced and account will be returned to prepayment status.

Sales Tax:

OH Residents To find your county tax for your Order Total go to Tax Rates & Changes.

Pennsylvania residents add 6.0 % sales tax

Late Fee:

A 1.5% per month service charge will be made on invoices extending past our regular NET 30 based on shipping date. Late accounts will be placed on a Prepayment basis only. Customer is responsible for collection fees, court costs and reasonable attorney fees to collect unpaid accounts.

Damages/Shortages:

All claims must be made within 10 days of receipt of order. Shipping damages must be reported to the shipping company immediately with notification to Willow's Treasures / Three Feathers Pewter

by mail or fax.

Return Policy:

Merchandise returns must be made within 15 days of purchase / receipt of goods with prior arrangement through Willow's Treasures / Three Feathers Pewter

. All taxes duties, shipping and handling are non-refundable. All custom orders are final. Customer will be charged a 10% restocking fee for all returns that are not the result of error on the part of Willow's Treasures / Three Feathers Pewter

Exchange Policy:

Merchandise exchanges must be made / addressed to and approved by Willow's Treasures / Three Feathers Pewter

within 15 days of purchase / receipt of goods. All taxes, duties, shipping and handling are non-refundable. Receipt / invoice is required for exchanges.

All merchandise for exchange must be in original purchased condition. A restocking fee of 10% may apply for all merchandise for exchange not received in their original purchased condition.

When applicable, Customer will be charged shipping and handling for all exchanges that are not the result of error on the part of Willow's Treasures / Three Feathers Pewter

. Customer must make sure all merchandise for exchange is well packed and insured for their full dollar amount.

All exchanges are to be for the equal dollar amount of the original purchased merchandise. Should exchanges exceed the dollar amount of the original purchased merchandise, Customer will pre-pay the balance of the additional merchandise along with any taxes, duties, shipping and handling that may apply.

Shipping and Handling Charges:

Order Total DOES NOT include the cost of shipping and handling. Shipping and handling is a separate charge that is added after the Order Total. Orders that total $20.00 and under shipping and handling is $5.00. Orders which total above $20.00 shipping and handling is 7% of total with an $9.00 minimum. Some shipping zones may exceed minimum and shipping companies used by Willow's Treasures / Three Feathers Pewter

may increase their prices without notice. Customers will be charged accordingly. Willow's Treasures / Three Feathers Pewter

usually ships via USPS (United States Postal Service), FedEx (Federal Express) or UPS (United Parcel Service). Once order is shipped, Willow's Treasures / Three Feathers Pewter

is not responsible for any delays in shipping and/or any damage and/or loss once shipping company has delivered order to destination. Willow's Treasures / Three Feathers Pewter

reserves the right to send partial shipment.

Three Feathers Pewter/ Willow's Treasures Conditions and Terms of Sale are subject to change without notice

THANK YOU FOR YOUR INTEREST IN WILLOW'S TREASURES / THREE FEATHERS PEWTER

WILLOW'S TREASURES

THREE FEATHERS PEWTER

12 East Jackson Street

Millersburg, Ohio 44654-1214

1-330-674-0404 phone & fax